Industry automation playbook

IT & Managed Services automation.

Turn service requests and customer communication into triaged, assigned and auditable actions.

Best-fit prototypes

Try before you scope.

These are reusable starting points, not a claim that every it & managed services workflow is identical. Production deployment uses your rules, approvals and systems.

🎧#11 · Support

Customer Support AI Agent

Triage issues, search knowledge, recommend troubleshooting and escalate cases that need a person.

📧#08 · Workflow

Email → Action Agent

Turn an incoming email into intent, priority, tasks, deadlines, reply drafts and follow-ups.

#05 · Workflow

Workflow Automation Builder

Describe a process in plain English and turn it into a visual workflow with owners, approvals and actions.

🏢#19 · HR

Employee Helpdesk Agent

Answer policy questions and route HR, IT or Admin requests into the correct internal workflow.

#06 · Workflow

Task Automation Agent

Turn plain-language instructions into scheduled tasks, reminders, owners and execution logs.

Custom process

Your workflow is not on the list?

Describe the repetitive process and the Process → Automation Agent will map triggers, decisions, integrations and approval points.

Map the process