1 00:00:00,000 --> 00:00:11,750 An overdue receivable is identified. 2 00:00:12,000 --> 00:00:23,750 SmartBiz calculates lateness and chooses the correct escalation stage. 3 00:00:24,000 --> 00:00:35,750 A personalized follow-up and next task are generated. 4 00:00:36,000 --> 00:00:47,750 Connect accounting and messaging APIs to execute with the client’s own accounts.